AI-Powered Borrower Portal
A white-labeled portal for a bespoke customer experience. Borrowers follow their status in real time, ask questions, complete next steps, and stay close to your team wherever they are.
Their whole loan, one screen.
A live view of their own application: how far along they are, what's left, and a direct line to your team.
- 1Answer your lender's questionAbout your March revenue. Takes a minute.Answer
- 2Upload your balance sheetA photo of a printed copy works fine.
- 3Add a photo of your IDDriver's license or passport, front side.
Silence is where borrowers drop off.
Borrowers go dark after applying
They submit, hear nothing, and quietly walk to a competitor.
Your team drowns in "any update?"
Officers repeat the same status all day instead of moving files.
Nobody knows what happens next
Borrowers don't know which document is missing or what's next.
There is no single place to look
Status lives in an inbox and a spreadsheet, nowhere they can see.
Everything in one place.
The portal is more than a status page. It is where the whole relationship lives: borrowers track progress, finish what's left, talk to your team, and get their decision without ever leaving the loop.
White-label branding
Your name, your colors, your domain.
Instant answers, 24/7
Ask anything, day or night. Answered in seconds.
Updates on every channel
Status changes reach them by SMS, WhatsApp, or portal.
Snap-and-sort uploads
Photograph or drag any file. Kita sorts what each one is.
Knows when to bring in a human
Answers what it can, then brings in your loan officer.
AI-drafted replies
Kita drafts your reply to send or edit.
Could we raise the amount to $85,000?
Kita Assistant · InstantGreat question, but that's one for your loan officer. I've passed it to Maya and I'll nudge her.
Happy to look at $85k with you. Grab a time below and we'll talk it through.